In line with its mission and long-term objectives, REPLEK AD Skopje has established this Quality and Environmental Policy to formalize and demonstrate its commitment to maintaining high standards of quality across its operations and services, protecting the environment, meeting the requirements of consumers, addressing the needs and expectations of business partners, and safeguarding the interests of shareholders, employees, and other stakeholders.
Guided by the management's vision for the company's continued development, REPLEK AD Skopje is committed to establishing and continually improving its Quality and Environmental Management Systems in accordance with applicable legislation and the requirements of the international standards ISO 9001:2015 and ISO 14001:2015.
REPLEK AD Skopje operates an integrated Quality and Environmental Management System covering all established processes related to the wholesale distribution of medicines, over-the-counter (OTC) medicines, food supplements, cosmetics, food for special purposes, disinfectants, and cannabis products.
Strategic objectives
REPLEK AD Skopje pursues its vision, mission, and strategic objectives through the implementation of plans and programmes focused on:
- Protecting the health and meeting the needs of end users by ensuring the distribution of safe, high-quality, and effective products;
- Maintaining existing distributorships and expanding the product portfolio through new distributorships representing products from renowned global pharmaceutical manufacturers;
- Strengthening relationships with business partners that meet established product quality requirements by developing and improving cooperation;
- Supporting the needs of employees by providing financial security, safe and pleasant working conditions, and opportunities for continuous education, training, and professional development;
- Attracting and engaging new, young, ambitious, and promising talent and providing opportunities for career development;
- Maintaining a clean and healthy environment;
- Identifying all environmental aspects and implementing appropriate measures to address those that have a significant environmental impact;
- Maintaining a continuous commitment to preventing pollution and reducing its environmental impact;
- Promoting awareness of the efficient use of resources and energy, reducing the use of hazardous substances, and minimizing the generation of hazardous waste;
- Improving operational efficiency and effectiveness through the continual improvement of the Quality Management System;
- Improving environmental performance through the continual improvement of the Environmental Management System;
- Conducting all activities in compliance with applicable legislation, relevant laws and regulations of the Republic of North Macedonia, the requirements under international conventions and protocols, and agreements with domestic and international partners.
The Quality and Environmental Policy is made available to all employees, stakeholders, and the general public.
Replek AD Skopje
